A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Carpet must stay in the original location and not be moved or tampered with and should be used only according to our recommendations. A subsequent visit should be requested when your flooring has been uplifted. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. Exact arrival and completion times cannot be guaranteed due to the nature of the work. Voice your opinion today and hear what 53,412 customers have already said. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. Tapi order change/cancellation. The other hurdle which could potentially hold up your order is fitting. Rest assured, we put your safety first. Prices range from around 4.99 per square metre to more than 69 per square metre. Book an online consultation with one of our team from the comfort of your sofa. 2.3 (3 Ratings) | Write a review. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Balvinder had a very welcoming manner and was extremely strong on customer service. Certain products have additional guarantees provided by us or the manufacturer. Available 7-days a week. BR6 0PH Subject to status and affordability. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. Tapi stocks a range of carpet brands, including Brockway, Brintons, Ulster and Westex. Available 7-days a week. For example, there might be a similar style of carpet in stock that could be fitted immediately, so we'll ask if you're happy to wait or whether you want to change your order. Where your choice of flooring is changing to a different type, e.g. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Please check that the goods you received are the ones you ordered. For further information please consult our floor care guide. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Loop carpets are a great choice as any pet hair tends to sit on top of the carpet, making it much easier to vacuum. Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. To make a complaint with Tapi Carpets, you can either fill out a complaints formor alternatively you can email [emailprotected]. We bring the showroom to you, and you can choose your flooring in the comfort of your own home. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Easily bleachable in case you get stains and moths won't attack it. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. Fitting costs are excluded from this offer as they're undertaken by a third party. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. Book a convenient appointment online. Listing for: Tapi Carpets & Floors. Location Orpington, Kent, United Kingdom, United Kingdom. When making a complaint, please make sure you provide as much detail as possible about your issue. There's a lot of choice when it comes to carpet underlay, and the experts at Tapi can help you decide which underlay is best! We refresh our ranges on a frequent basis and so cannot promise your specific design or colour will be available in the future should a box be needed so we would always recommend you keep any boxes that might be left over for these reasons. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Throughout this Website you may find links to third party websites. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. In all cases genuine complaints will be dealt with in good faith, but your rights may be adversely affected if you do not contact us as soon as possible. 40 minutes. Fret not! Our gliding, sock-sliding laminate is family friendly and easy to fit. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Job specializations: Accounting. Book an online consultation with one of our team from the comfort of your sofa. The higher a carpet's tog rating, the better it'll be at keeping your room warm, so pick a carpet with a high tog rating if you'll be laying it over draughty wooden floorboards! Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. Tapi was launched in 2015 by Martin Harris to "blow a breath of fresh air" into the world of carpet and flooring retailing. With all that experience we can keep our costs low and pass the savings on to you! It may, on the rare occasion, be necessary to involve the services of a specialist contractor. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Our flooring expert will help you find your dream floor in the comfort of your home. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. Available 6-days a week, 9am-5pm. Unemployed & house person (with consent of co-habiting working partner). That way, if there's a mistake in the floor measurements, there's extra carpet to work with. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). If you want to keep these, please make your fitting partner aware. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. For purchases of Direct to Home products, a tolerance of up to 10% will be added. Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. We must be informed at the time of order of any restrictions which may exist to access or difficulties which may affect the successful completion of the delivery of your flooring. If you bring your offcut into your local store, they will be able to confirm the price for this service as well as how long it will take. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. This can be found in our Tapi Care Guide. Tapi Carpets & Floors has 5 stars! Assist in the management of the store including sales targets and team motivation. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. 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