It helps the control board make sure that everything is running as it should. After that, follow the steps and release your grip when instructed. If any code keeps appearing on the screen, contact a Samsung service center for further support. Locate the Hall sensor connector on the stator behind the rotor. Check the wire harness connections on the drive motor and the electronic control board. The wiring of the washer is faulty. water valve, motor, door, drain pump, etc.). Electrical problems like a faulty position sensor, faulty motor control board, or wiring problems can also be reasons. We start with a list of potential symptoms and then you simply review each one until you find the one that fits your problem. How-To Videos DIY Stories Most Popular Parts Symptoms Parts & Diagrams Parts for Samsung WF42H5200AW/A2-0000 / Washer Search -Make sure the washing machine is on a flat, stable surface. Monday to Saturday - 11:00am to 07:00pm As a result, it wont supply any power to the motor even though its in the middle of a washing cycle. If the control fails temporarily, turn off the machine. Complete tacho sensor burnt out and breakage of connection with it can cause the 3E error. This problem is intermittent, I will check: wiring, loosing connector, etc. Having found out the reasons for trouble codes in the washer, learn how to troubleshoot by yourself. (Thoroughly clean the inner magnetic ring from oxide and dirt. The second is to restore the tachometer (install a new sensor, repair the wiring). The jammed motor is just one example. For Mobile Device and Samsung App Enquiries During normal washing mode, it just stop in mid cycle without displaying any error code. he engine does not have enough power to overcome jamming. Thats why the drum can spin safely and smoothly, even at such high speeds. In reality, there are a handful of reasons why that error code may appear. As the drum in your washing machine spins through the action of the rotor inside the motor, the hall sensor -- mounted on the stator next to the rotor inside the motor as well -- remains in a static position. That means removing the rear access panel and using a flashlight to inspect all wires and connectors along the way. Since that, the washer started to produce more noise and vibration and getting worse day by day. If you have a defective outer tub bearing, it might be best to replace both parts as a set. Sponsored . Make sure the cold water supply hose is firmly connected to the cold water tap. -Make sure the drain hose is positioned correctly, depending on the connection type. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Without any reason, Samsung washing machine issues the 3E error quite rarely. With the Samsung Smart Washer App, this function allows the app to control your Samsung Washing Machine/Dryer remotely from your smart phone. (You can find small screws on the body from the sides. Step-by-step instructions on how to test and replace the motor stator on a Samsung washing machine. If you are unable to clear the information code from your washing machine, contact the Samsung service center for further support. Error codes are a way for appliances like washers to tell us when something is wrong. Several problems with your washing machine may lead to one or more failed components, including the hall sensor, for example, the washing machine refuses to start; the water does not reach the correct level; or the washing machine twitches from side to side. Copyright 1995-2023 Samsung. Place the meter leads on terminals 5 to 4,white to gray. Copyright 1995-2023 SAMSUNG All Rights Reserved. If the wiring connections are sound, the drive motor or the tachometer usually needs to be replaced. Three parts must be removed and replaced: the front bearing, the rear bearing, and the bearing seal. Open 24 hours. Samsung washer doesn't drain There are times when small objects or articles of clothing get stuck in the drain pump. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not really an issue with the. Here's the stator motor for your model: Drive Motor Stator. Check the user control and display board for a power source if the display is not working. If it tests good, the wires would need to be checked from the. Samsung Washer Hall sensor assy, DC31-00153A Brand: SAMSUNG $9999 New OEM Samsung Part Part Number: DC31-00153A Supplied by AndrewsPTS Supply Chain Services See more product details Buy it with + + Total price: $166.93 Add all three to Cart Some of these items ship sooner than the others. The drive block connects the transmission to the agitator. . 2) Plaza Singapura Still no luck. What it is: Some Samsung washers use brushed motors rather than brushless motors. The value from 5 to 15 kOhm should be reflected on the screen of the multimeter, if the resistance is less, the Hall sensor will have to be replaced. The Hall Sensor, also as the rotor position sensor(RPS) is a portion of the automatic system of the washing machine. rpm (1200 rpm) without any error code. How to test the Hall Effect Sensor or position sensor in a washer. Run on regular without clothes washer ran till 49 minutes and froze. Once youve removed the stator assembly, you can unplug the Hall sensor and replace it with the new one. Please help us improve by selecting a reason below. Unscrew them to remove the graphite rods. The washing machine displays the information codes which can help to understand what is occurring with your machine. It happens during: What if Samsung washer displays the 3E, 8E, EA code? Paramount Repair 107K views 6 years ago how to test and replace hall sensor/LG washing machine motor speed sensor. Lastly, brushed motor models with worn-out motor brushes may also cause the 3E error code to appear. How to fix: First, the washer must be disconnected from its water and power supply. If any of the parts are worn out, stripped, or damaged, replace the kit. Remove the wiring from the engine and unscrew the part. Add all three to Cart. If the sensor fails to tell the control board the motor is spinning when it is supposed to do so, for example, the control board stops your washing machine. knocking the new bearings into place. Shop online for the latest Samsung smartphones, tablets, wearables and accessories. Heres what you need to remove the error: How to replace the Hall (tacho) sensor Samsung washer, How to replace the carbon brushes on the Samsung washer. -Clean the debris filter as it may be clogged. So, I think the motor is fine. The appearance of EA is typical for Samsung washing machines of 2008 production. Typically, youll find these bearings at the back of the machine. Simply put, the sensor helps the machine ensure that the motor is working at the proper levels during the correct cycles. Plug machine back in: Shut the lid and plug the washing machine back in. Luckily, there are steps you can take to eliminate these odors and prevent them from coming back. -Make sure the water hoses are not clogged. It refers to oxidation of the magnetic ring or of the motor shaft. In quick wash cycle washer will complete cycle but as soon as you add clothes it will freeze early in cycle. The attenuation of the tacho sensor signal or its periodic disappearance may refer to the poor attachment of this sensor to the motor. If light from a light bulb, fluorescent bulb or lamp is projected on the display panel of the washing machine, the smart phone may not be able to easily recorgnize the Smart Check code Check the contacts with a tester (multimeter). Turn the machine off, and restart the cycle. Please click the submit button below to apply your feedback. The 3E error code can also be caused by an electrical fault, such as a faulty position sensor, motor board, or wiring problems. When your Samsung washing machine isnt getting the job done, its time to use a troubleshooting guide to figure out what and why its not functioning correctly. Use the right amount of HE detergent, and remove detergent residue from the washing machine. Answer Eddie, it would be recommended that the stator DC97-19994B is tested for resistance and it should measure between 10.2 to 12.4 Ohms. When it comes to the 3E error code, its possible that the motors electrical wiring has come loose or undone entirely, causing it not to receive any power. You can check your washers hoses for wear by using your hands to run along with them. This action will restore the contact. The 3E error code on a Samsung washer is also known as the Drive Motor Error. 1 Press and hold Rinse Times + Spin Time simultaneously for 3 seconds to enter the Smart Check mode. Then, you can unfasten the center bolt on the rear of the motor to remove the rotor. One of the easiest problems to fix is when you get a door error. 4) Westgate Note that the process is automatic, so there's no need to tap on the green call button to enter the command. Hall Sensor Check - The hall sensor measures rotation speed by reading the magnetic field created by the magnets on the rotor. OEM Genuine Samsung Washer Motor Stator and Sensor Assembly, Part #DC31-00097B . 1 Press the Power button to turn on washing machine. Email as a contact option was discontinued as of April 3rd, 2019. If you still find that your washing machine is not filling with water after confirming that there are no kinked or clogged hoses, try unclogging the water filter next. Make sure the end of the drain hose is not placed on the floor. Add. The whole drum inside the washer must be removed and placed safely on the floor. By ticking this box, I accept Samsung Service Updates, including : Chinese New Year Deals, savings up to RM7,400, Get the Galaxy Z Fold4 | Z Flip4 and unlock exclusive rewards, Purchase Galaxy Buds2 Pro and get 12-month Viu subscription for FREE, Youtube Premium for Samsung Galaxy devices, PC, PE / PC1, PE1 (Clutch position detecting). You should measure 10 to 15VDC. Yes What should the ohm read out be on the rotor position sensor for this model. It may be needed to re-place the Hall sensor. 3E error code related to motor, hall sensor or speed sensor, or their wiring. I replaced the door lock, vibration sensor, and hall sensor. They deliver power to wherever theyre needed so each component can do its job correctly. The 3E error code on a Samsung washer might be caused by mechanical problems like a cracked spider arm or worn drum bearings. From there, enter *#0*# using the dial pad, and the phone will immediately go into its secret diagnostic mode. It is possible that foreign objects can enter between the drum and the tank walls, overload the washing machine with linen, reduce engine power, loosen the drive belt, break the main module. Tel. Depending on the model, the function can be activated using the Spin and Dry level buttons. The reasons a hall sensor may suddenly fail to communicate may vary, for example, the motor breaks down; the sensor itself fails; an electrical connection becomes loose; or a wire breaks. Other reasons include overloading the drum, dropping foreign objects into the tank, reducing the power of the electric motor, and damage to the drive belt or circuit board. How to fix: Control boards are typically replaced rather than repaired. The hall sensor, also known as the rotor position sensor (RPS) is part of the automated system of your washing machine. Here is a list of the most common error codes and the next steps to take. ( you can check your washers hoses for wear by using your hands to along... Common error codes are a handful of reasons why that error code on a Samsung center. + Spin Time simultaneously for 3 seconds to enter the Smart check mode it happens during: what if washer... Us when something is wrong Shut the lid and plug the washing machine motor sensor. What it is: Some Samsung washers use brushed motors rather than brushless motors helps... Information code from your Smart phone connection with it can cause the 3E error code appear. 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After that, the washer, learn how to test and replace it with new... Small screws on the rotor the center bolt on the rotor the sensor the... Which can help to understand what is occurring with your machine way for appliances like washers to tell us something... Behind the rotor position sensor ( RPS ) is a list of the magnetic from... Occurring with your machine, and the bearing seal the appearance of EA is typical Samsung. By mechanical problems like a cracked spider arm or worn drum bearings the debris filter as it should measure 10.2. Rotation speed by reading the magnetic field created by the magnets on the screen, contact a Samsung washer also. Related to motor, door, drain pump, etc. ) for the latest Samsung smartphones tablets... Inspect all wires and connectors along the way what is occurring with your machine, repair the wiring.! If it tests good, the rear of the magnetic field created by the magnets on the floor should! 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